Design Thinking, Social Innovation, and Complex Systems

Brief

Having been a student of Scott Boylston previously, I was excited to see what his course entailed. Thinking in systems is a core competency for evaluating today’s complex interactions.

Techniques Learned

• John Rawl’s thought experiments and evaluate the impacts of our work through three principals:
  • greatest equal liberty
  • difference (benefiting the most disadvantaged)
  • equal opportunity
• Moore’s Law of Social Innovation and its elements.
• Designers have a unique opportunity to contribute to social innovation and improve human interactions.
• A shift in intentions and the development of new skills are essential for innovating for the greater good.
• How to apply design thinking, systems thinking, and equity to address complex social and environmental issues.
• and so much more… Scott’s a gem and a warehouse of knowledge!

Applying Knowledge

As a digital analyst and experience designer, I can apply these ideas by designing inclusive and equitable digital experiences that consider the broader societal impact.

Thinking Futures

Focusing on people is the backbone of our design arguments. This is why personas, journey maps, experience maps, and stakeholder maps are so important to design process. And stakeholder diagrams help, too. Because designing FOR people involves designing WITH people.